Terms of Service

Draft of June 10, 2026 — effective upon general availability; under review by counsel.

Plain-English draft for the early-access period. The launch version will be reviewed by counsel. Where these terms are silent, we'll act the way you'd hope a careful accountant would.

1. The service

Runbook Payroll provides software for computing, recording, explaining, and documenting payroll. During early access, Runbook is provided for evaluation: it computes and documents pay runs, but it does not yet move money, remit taxes, or file returns on your behalf. You remain responsible for paying your workers and your taxes through your existing processes until those features are generally available and explicitly enabled for your account.

2. Your account and your data

You're responsible for the accuracy of the facts you record and for keeping your credentials secure. Your data remains yours: you can export your complete ledger at any time, and our Privacy Policy governs how we handle it.

3. Not professional advice

Runbook computes under published rule snapshots with citations, and we work hard to keep them correct — but Runbook is software, not your accountant or lawyer. Nothing in the service is tax, legal, or accounting advice. For advice, engage a professional (we're rather fond of them).

4. Early-access warranty disclaimer

During early access the service is provided "as is," without warranties of any kind, and may change, break, or be unavailable. We will never knowingly misstate a number — anything we can't compute confidently is labeled as an estimate — but you use early-access software at your own risk.

5. Limitation of liability

To the maximum extent permitted by law, Runbook's total liability arising out of the service is limited to the amounts you paid us in the twelve months before the claim (during free early access, one hundred dollars). Neither party is liable for indirect or consequential damages.

6. Acceptable use

Don't use Runbook to violate the law, to process payroll for entities you don't represent, or to probe or disrupt the service. We may suspend accounts that do.

7. Changes and termination

We may update these terms; material changes will be announced to your account email with reasonable notice. You may close your account at any time and take your complete record with you.

8. Contact

Questions: matt.heintz@gmail.com.

— The Runbook team